77bld Privacy Policy

1 Introduction

77bld ("we", "us", or "platform") places the highest importance on your privacy. This privacy policy explains what information we collect when you use the 77bld website and related services, how we use it, and how we keep your information secure.

By using our services, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact our support team for any questions.

2 What Information We Collect

To provide you with our services, 77bld may collect the following types of information:

2.1 Information You Provide

This includes information you directly provide to us during registration and account management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Postal address and country
• National ID or passport number (for identity verification)
• Financial information such as bKash, Nagad, Rocket, or bank account details
• Information provided during support interactions

2.2 Automatically Collected Information

When you visit our platform, some information is collected automatically:

• IP address and device identifier information
• Browser type, language, and version
• Operating system and device model
• Pages visited and navigation behavior
• Login time, session duration, and activity logs
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

Details of your deposit and withdrawal activities, betting history, bonus usage records, and a complete history of gaming activity are stored in our systems. This information is used for financial security and fraud prevention.

3 Purpose of Using Information

77bld uses the collected information for the following legitimate purposes:

• Account Management: Creating, verifying, and keeping your account secure.
• Service Delivery: Providing gaming features, bonuses, and promotional offers.
• Financial Processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers.
• Identity Verification: Confirming age and preventing fraudulent activity.
• Customer Support: Resolving your issues through 24/7 live chat.
• Legal Compliance: Adhering to applicable laws and regulations.
• Security: Identifying suspicious activity and ensuring platform security.
• Communication: Sending important service updates and account-related notifications.
• Service Improvement: Analyzing your experience to further improve our platform.

We do not sell your information to any third party. When information is shared with third parties, it is only done where strictly necessary for service delivery and under strict confidentiality agreements.

4 Cookie Policy

77bld uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences such as language and display settings.
• Analytics Cookies: Used to analyze which pages are visited most.
• Security Cookies: Used to detect fraudulent login attempts.

4.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause some site features to not work properly. Contact our support team for more details about cookies.

5 Data Security Measures

To ensure the security of your information, 77bld has put in place advanced technical and administrative measures:

• SSL Encryption: All data transfers between you and our servers are protected by SSL/TLS encryption.
• Data Encryption: Sensitive information such as payment details is stored in encrypted form.
• Access Controls: Only authorized personnel can access the necessary information.
• Firewall and Security Monitoring: Our systems are continuously monitored for suspicious activity.
• Regular Security Audits: Periodic security audits conducted by third-party experts.
• Two-Factor Authentication: An additional verification layer to protect your account.

Although we have put in place the highest security measures, it is not possible to guarantee that data transmission over the internet is completely secure. You are therefore also responsible for keeping your login information safe.

6 Sharing Information with Third Parties

77bld may share information with third parties only in the following limited circumstances:

6.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfers), technology services, and customer support. These partners are required to follow the same strict privacy standards as we do.

6.2 Legal Obligations

We may be required to disclose your information in order to comply with a court order, a legitimate request from a government or regulatory authority, or applicable law.

6.3 Business Changes

In the event of a merger, acquisition, or sale of assets, your information may be transferred. In such cases, we will notify you in advance and the new entity will also be required to comply with this privacy policy.

7 Data Retention Period

How long your information is retained depends on the type of information and the purpose for which it was collected:

• Account Information: For the full duration the account is active and for a minimum of 5 years after it is closed.
• Transaction Records: A minimum of 5 years for financial security and legal requirements.
• Identity Verification Documents: Retained in accordance with regulatory requirements.
• Gaming History: For as long as necessary for responsible gaming monitoring.
• Communication Logs: Up to 1 year to ensure support quality.

Once the designated retention period ends, information is securely deleted or anonymized.

8 Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right of Rectification: The right to request correction of inaccurate or incomplete information.
• Right of Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Object: The right to object to marketing communications.
• Right to Portability: The right to receive your information in a structured format.

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 business days. In some cases, due to legal obligations, we may not be able to fulfill all requests.

9 Privacy of Minors

77bld is for users aged 21 and above only. We do not knowingly collect information from anyone under 21. We verify age during the registration process and any account identified as belonging to a minor is closed immediately.

If you believe a minor has created an account on our platform, please notify our support team immediately.

10 Third-Party Links and Services

Our platform may reference certain third-party services. These external services have their own privacy policies and 77bld is not responsible for how they collect or use information. We recommend reviewing their privacy policies before using any external services.

11 Policy Changes

77bld may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform. The "Last Updated" date at the top of the page always indicates the most current version.

Continuing to use the platform after an update will be taken as your agreement to the revised policy. We therefore recommend reviewing this page on a regular basis.